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How do I stop junk mail?

Register for the Mail Preference Service

To receive less national advertising mail, you can register for the Direct Marketing Association's (DMA's) Mail Preference Service (MPS) and Electronic Mail Preference Service (e-MPS). The DMA is a private marketing association that requires its members to use their name-removal service, and encourages all direct mail companies to use the list.

  • To remove your name and email from marketing lists instantly online, visit: 
  • You may also send a letter requesting your name and email removal to:
    Direct Marketing Association
    PO Box 900
    Cos Cob, CT 06807
  • If submitting your request by mail, please include $3 for each address — check or money order payable to the DMA. Do not send cash.
  • Please allow 60 – 90 days after registration to begin receiving less mail. Your name and address will remain on DMAchoice for three years.

Please Note: Although you will see a great reduction in the unsolicited mail you receive, not all commercial mail will stop. You may continue to receive mail from companies with which you already do business, or companies that do not use MPS or e-MPS to clean their lists. Also, MPS only applies to home addresses, not business addresses.

Opting Out of Pre-Screened Credit Solicitations

Can I reduce the number of unsolicited credit and insurance offers I get?

If you decide that you don’t want to receive prescreened offers of credit and insurance, you have two choices: You can opt out of receiving them for five years or opt out of receiving them permanently. Call toll-free 1-888-5-OPTOUT (1-888-567-8688) or visit for details.

When you call or visit the website, you’ll be asked to provide certain personal information, including your home telephone number, name, Social Security number, and date of birth. The information you provide is confidential and will be used only to process your request to opt out.

Does opting out hurt my credit score?

Removing your name from prescreened lists has no effect on your ability to apply for or obtain credit or insurance.

What if I opt out and then change my mind?

You can use the same toll-free telephone number or website to opt back in.

Will calling 1-888-5-OPTOUT or visiting stop all unsolicited offers of credit and insurance?

No. Calling the opt-out line or visiting the website will stop the prescreened solicitations that are based on lists from the major consumer reporting companies. You may continue to get solicitations for credit and insurance based on lists from other sources. To stop mail from other groups — as well as mail addressed to “occupant” or “resident” — you must contact each source directly.

New Privacy Regulations

The Federal Consumer Financial Protection Bureau (CFPB) was created through enactment of the Dodd-Frank Act on July 21, 2010. Business regulated under Dodd-Frank will have to develop and give notice of their privacy policies to their customers at least annually and notify consumers before disclosing a consumer’s personal financial information to an unaffiliated third party. CFPB regulations will provide an opportunity for consumers to “opt out” from such “third-party” disclosure.

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